Before you pack

Prohibited & restricted items

One item on this list can hold the whole box. If you're unsure about something, ask us first — it's free, and it takes an hour.

Never accepted

These cannot travel on any service.

Batteries & power

Loose lithium batteries, power banks, vapes and e-cigarettes.

Flammables & pressurised

Perfume, aerosols, nail polish, lighters, paint, sanitiser.

Valuables

Gold, silver, precious stones, currency, bearer instruments.

Living & perishable

Seeds, plants, fresh produce, meat, dairy, animals.

Restricted — possible, with the right paperwork

Item Status into India What's needed
Prescription medicine Restricted Prescription copy, sealed, personal quantities
Supplements & vitamins Restricted Sealed, labelled, small quantities, honest declaration
Homemade food Usually refused Commercially sealed and labelled only
Used electronics Restricted Original invoice or a declared value with serials
Drones Restricted Import permission — usually not worth attempting
Devices with built-in batteries Conditional Installed in the device, under watt-hour limits

Rules change and vary by destination and carrier. This page is guidance, not a customs ruling — we confirm your specific items when we quote.

Not sure about an item?

Send us a photo or a description and we'll tell you before you pay — including when the honest answer is "don't send it".