Ask us anything
Not ready for a full quote? Ask about routes, restrictions, timings or pricing. We answer within the hour, seven days a week.
How enquiries work
Send an enquiry when you want an answer on routes, restrictions, customs, pricing or an existing shipment before you commit to a quote. Include what you're sending, the approximate weight and box size, and the destination city or postcode — that lets us answer completely the first time.
We reply within the hour, seven days a week. For a formal quote, use the shipping form instead, and for a package already on its way, see tracking help.
Things people ask us
- The price for a parcel to a specific destination.
- Can I send this item? (contents, customs, prohibited items)
- Customs, duty or KYC (Aadhaar, PAN or passport) questions.
- An existing shipment — tracking, delays, or a claim.
- Business or bulk shipping.
Before you write
Include the weight, box size and destination postcode and we can quote in one reply instead of three. If you'd like a full formal quote instead, use the shipping form.
Email us
Reply time
Within the hour, seven days a week.
Languages
English · Hindi · Tamil